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Terms and Conditions

Booking Conditions

No booking will be final until the correct Booking Form has been completed and received by Yacht Songbird together with the first payment at which time evidence of Contract is established.

Payment

The deposit is non-refundable in the event of cancellation. Final balance is due 8 weeks before departure. In the event of final payment being late Songbird Adventures reserve the right to accept a booking from a standby list. In this case all payments except the deposit will be refunded.

Amendments to Booking

Any alteration to this booking must be made to the office and then confirmed in writing. If acceptable it will be actioned once written confirmation has been received providing a suitable alternative Course is available.

Sailing

In the interest of safety Yacht Songbird skippers have complete discretion over sailing activities taking into consideration weather conditions and their assessment of the students’ abilities. The student accepts the Instructors decision as final.

Yachts

All sailing and cruising facilities are subject to availability. The Company cannot be held responsible for the loss of the use of a yacht due to adverse weather conditions.

Cancellations

In the event of any cancellation more than 28 days before the commencement date any monies except for the first deposit will be refunded. A cancellation less than 28 days before the commencement of the Course will attract no refund. Yacht Songbird reserve the right to cancel a trip at any time. If we do so we shall return all monies paid by you to us in respect of the provision of the trip.

If you have a complaint

Our aim is to provide you with an enjoyable trouble-free experiance. If you have a problem or complaint it is important and in your own interest to advise the Skipper immediately so that steps can be taken to resolve the matter. If the matter cannot be resolved during the trip please notify us in writing within 28 days of your return to the UK. We will not consider any complaint unless notified to us at the time and in writing within 28 days.

Variation of Conditions

No variation in these Conditions or otherwise in the terms upon which an Instructional Course is booked and promised to refund money paid to the Company shall be valid unless in writing and signed by a Partner of Yacht Songbird

Alterations

All information given by Yacht Songbird is provided in good faith but we reserve the right to provide alternative comparable arrangements if for any reason we decide alterations are necessary. If we have to cancel a trip our students will have the option of accepting any alternative period on offer or having a full refund of all monies paid. In that event our liability shall wholly cease upon the repayment of such monies.

Equipment

Yacht Songbird is fully equipped and regularly inspected by the relevant National Authorities and are considered suitable for use as a commercial sailing vessel 

General

You are solely responsible for complying with all Laws, Regulations, Orders, Demands and Requirements of the country in which your Course will be provided. We shall not be liable in any way whatsoever to you in connection with obtaining necessary documents or complying with such Laws, Regulations, Orders, Demands and Requirements or Instructions whether given orally or in writing or otherwise or for the consequences to you resulting from the failure to obtain such documents or to comply with such Laws, Regulations, Orders, Demands, Requirements or Instructions.

Conduct Aboard our Vessel

If in our reasonable opinion you conduct yourself aboard one of our school vessels so as to endanger the vessel or any person or property on board or behave in a disorderly manner or in a manner to which other clients may reasonably object we may take such measures as we deem necessary to prevent continuation of such conduct including your removal from the vessel. You may be prosecuted for offences committed on board a vessel. You agree to abide by the orders of the Instructor in command of the School vessel at all times.

Injury and Death

We hereby make you aware that sailing is potentially a dangerous activity and we cannot be held responsible for any injury or death during one of our Courses save for our responsibilities. Yacht Songbird hold Public Liability Insurance up to a maximum of £3m.

Personal Insurance

Personal belongings should be covered by the individual’s personal/travel insurance. Yacht Discovery Sailing School do not accept any responsibility for loss/damage to personal belongings whilst on board the Yacht

Travel Documents

You are responsible for obtaining and must possess and have available for presentation as required all entry and exit health and other documents required by Laws, Regulations, Orders, Demands or Requirements of the country in which your Course will be provided. We reserve the right to provide a Course to anyone who has not complied with or whose documents do not appear to comply with such applicable Laws, Regulations, Orders, Demands or Requirements.

The Possibility of Failure

Although our track record is well established, the possibility of failure and danger is by our definition implicit in an expedition. Otherwise it would not be an adventure! Therefore we can give no guarantees that any expedition or group will reach its objectives. We will make our best efforts to stick to a client’s itinerary as agreed beforehand, but the possibility of modifications because of: weather, the limitations of a small sailing vessel and the skipper’s final say on decisions affecting safety, amongst other factors, must be accepted by the client. Voyaging with us is a true adventure where uncertainty is a key element in defining the quality of your experience. If you are looking for an arranged package, a more guaranteed itinerary and consequently a less intense and personal experience, we would be delighted to refer you to one of the many cruise ship companies that service these areas.

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